When traveling
on a familiar road, we think we know what conditions we’ll face. In the
morning, we expect rush hour traffic to delay us, like I did earlier this week.
Driving along a road congested with early rush hour traffic, I expected to
encounter a long line of cars. Off to the left, about two cars ahead, I spotted
an escape route. At that moment, the two cars in front of me made the left turn
revealing an open road with the closest car was about twenty yards away. No rush
hour traffic in sight. I jumped to conclusions based on what I believed, and so
did these guys:
We’re
quick to look at a situation, and make judgement calls without considering all
sides, or even a few facts. If we spend a little time investigating—asking, the
whens, hows, or whys—imagine what we might learn. When is the last time you
jumped to a conclusion?
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